FirsTier Bank takes your privacy and security seriously.

Our commitment to your privacy

At FirsTier Bank, we value your trust and respect the privacy of your personal financial information. It’s our policy to protect and safeguard your personal information. It’s of the utmost importance to us.

We promise to use information about you in a responsible way. We do not sell your information to anyone. We follow strict security standards, confidentiality policies, and comply with applicable laws regarding the use of customer information. We will not disclose any of your personal information to non-affiliated third parties.

What information we collect

We collect non-public information about you from the following sources:

• Information we receive from you on applications, other loans or account forms and through electronic delivery systems.
• Information from your transactions with us and others.
• Information we receive from a consumer reporting agency.

What information we disclose

We do not disclose any non-public personal information about our customers or former customers to anyone, except, as permitted by law, such as:

• At your request, or to complete our transactions, including sharing information with third parties we engage to help deliver our services to you.
• With credit bureaus and others who ask for credit references in accordance with customary business practices.
• Information that we disclose as a banking organization to service providers, processors, regulatory agencies, bank auditors and government requests, such as subpoenas.

Our security procedures

We have established procedures to restrict access to non-public personal information about you to those employees who need that information to provide products and services to you. Our employees are expected to comply with the banks' code of conduct as it relates to customer information and records.

We maintain procedural safeguards that meet standards to guard your non-public personal information.

We recognize that protecting children's identities and privacy online is important.

We are not responsible for the collection and use of information by companies or organizations not affiliated with the bank that may be linked to our website.

Accurate information

We will continually strive to maintain complete and accurate information about you and your accounts. If you become aware of any inaccurate information, please help us correct it by contacting the bank at (303) 926-9000. We will investigate your concerns and correct any inaccuracies.

We are committed to respect your privacy and protect the information you give to us. Your trust in FirsTier Bank and all of our employees is very important to us. We will protect your privacy and adhere to our policy of not sharing your personal information with non-affiliated third parties. We reserve the right to revise our privacy policy, however, we will notify you of any changes.

Online banking and online bill pay security

FirsTier’s online banking system uses 128-bit encryption – the most secure form of encryption available. Every transaction is protected by your personal login and password. You can rest assured that we have a very high stake in the level of security being used, and our systems are state of the art.

CUSTOMER IDENTIFICATION PROGRAM (CIP)